Canon Color Network ScanGear V2.71
- Windows and Windows Vista are trademarks of Microsoft Corporationin the United States and other countries.
1. Features
Color Network ScanGear is a 32-bit TWAIN-compliant scanner driver that allows computers on a network to use a Canon imageRUNNER ADVANCE, iR C, imagePRESS, iR(equipped with a color scanner) or MF series digital copier as a network scanner.
It consists of the following software.
ScanGear Tool
This enables the user to select the device name of the scanner on the network to be used for scanning.
It also enables the user to switch the display language of the software.
Network ScanGear driver
This is a scanner driver that can be accessed from TWAIN-compliant applications.
2. What You Need
Required Hardware
Computer
- Any computer that runs the above systems
Hard disk space
- The amount of disk space required to run the above systems correctly
Main memory
- The amount of memory required to run the above systems correctly
- Monitor of resolution at least 640 x 480 (800 x 600 or greater recommended), capable of displaying 256 colors or more recommended
- A network host adapter providing TCP/IP or UDP/IP protocols over Ethernet or Token Ring
- Canon imageRUNNER ADVANCE/iR C/imagePRESS/MF series color digital copier
- Canon iR series digital copier equipped with a color scanner
Required Software
One of the following systems is required:
Microsoft Windows 2000 operating system
Microsoft Windows XP operating system
Microsoft Windows Server 2003 operating system
Microsoft Windows Vista operating system
Microsoft Windows Server 2008 operating system
Microsoft Windows 7 operating system
- Color Network ScanGear is not compatible with Windows Server 2008 Server Core.
- If you are using Windows 2000, XP, Server 2003, or Server 2003 R2, Color Network ScanGear does not support IPv6.
3. Some General Tips on Usage
- Depending on the application you use, you may experience an out-of-memory error or similar error during scanning, or you may notice a reduction in scanning speed when you are scanning a large number of images or an especially large image. Also, the operation system may not operate correctly.
In this case, follow these guidelines:
(1) Ensure that you have sufficient storage space on your hard disk by deleting unneeded files, or by adding an additional hard disk to your system.
(2) Scan the images at a lower resolution setting.
(3) Add memory (RAM) to your system.
(4) Set the virtual memory setting for the largest possible setting allowed by your system.
(5) Divide originals into several sets and then scan them separately.
- Always close the Color Network ScanGear main window before you exit the parent application program.
- If system resources diminish while using Color Network ScanGear, the Color Network ScanGear main window display may become corrupted.
- The number of pixels displayed in the Color Network ScanGear main window may differ slightly from the number of pixels displayed in the parent application program.
- With some applications the Color Network ScanGear main window or the dialog box showing the scanning progress may cover the messages displayed by the parent application program in the background and it may appear that scanning or acquisition by the parent application program has been interrupted. In this case, click the parent application program window to bring the windows to the foreground.
- When installing or uninstalling Color Network ScanGear, it is necessary to log in as Administrator. Users other than Administrator cannot install or uninstall this driver.
- When a Restricted User uses Color Network ScanGear, install Color Network ScanGear in the folder where the Restricted User can overwrite.
- If the operatnig system includes the Windows Firewall function and that function has been enabled, it may take some time for scanning to finish. Verify whether UDP ports can be registered as exceptions in the [Exceptions] sheet of Windows Firewall. Normally such exceptions are automatically registered at the time of installation. If the appropriate UDP port has not been registered, it will have to be registered manually.
The above procedures vary according to the edition and system settings of the operating system you are using.
- For Windows XP/Server 2003:
(1) Click [start]-[Control Panel]-[Security Center]-[Manage security settings for:]-[Windows Firewall].
(2) In the [Exceptions] sheet of the [Windows Firewall] dialog box, click [Add Port].
(3) Configure the following settings in the [Add a Port] dialog box, then click [OK].
[Name]: Enter a name
[Port number]: 56338
Select [UDP]
(4) Click [OK] and close the [Windows Firewall] dialog box.
- For Windows Vista/Server 2008:
(1) Click [Start]-[Control Panel]-[Allow a program through Windows Firewall].
(2) In the [Exceptions] sheet of the [Windows Firewall] dialog box, click [Add Port].
(3) Configure the following settings in the [Add a Port] dialog box, then click [OK].
[Name]: Enter a name
[Port number]: 56338
[Protocol]: Select [UDP]
(4) Click [OK] and close the [Windows Firewall] dialog box.
- For Windows 7:
(1)Click [Start]-[Control Panel]-[System and Security]-[Windows Firewall]-[Advanced Settings].
(2) Select [Inbound Rules] in the [Windows Firewall with Advanced Security] sheet, click [New Rules].
(3) In [New Inbound Rule Wizard], select [Port], click [Next].
(4) Select [UDP], enter 56338 in [Specific local port], click [Next].
(5) Select [Allow the connection], click [Next].
(6) Select only [Private], click [Next].
(7) Enter a name in [Name], click [Finish] to close [New Inbound Rule Wizard].
- If you are using an operating system equipped with Windows Firewall and have enabled the Windows Firewall settings, to use the ScanGear Tool, click the [Exceptions] tab in the [Windows Firewall] dialog box -> click [Add Program] -> add the ScanGear Tool (SgTool.exe). If you use the ScanGear Tool without adding it to Windows Firewall exceptions, an alarm message may be displayed.
- Depending on the printer model you are using, the scanned image may be largerthan the page size you have specified.
- Depending on the printer model you are using, the scanned image may not matchthe page size you have specified, resulting in blank space on one or more edges.
- Depending on the printer model you are using, you may not be able to specify the scanning area.
- If the fonts required by the display language you have selected are not installed in the operating system you are using, this software may not display correctly.
- An error may occur in Microsoft Office 2003/2007, if you executing scanning by selecting [Picture] - [From Scanner or Camera] from the [Insert] menu to open the [Insert Picture from Scanner or Camera] dialog box, and click the [Insert] button. If this happens, use the [Custom Insert] button instead of the [Insert] button.
- Depending on the printer model you are using, you may not be able to specify [Auto] for [Page Size].
- If you scan using Acrobat 7.0 or 8.0 with OCR set to on, the scanned image may not display correctly.
If this happens, you may be able to avoid the problem by using one of the following methods.
Do not use OCR when scanning, and apply OCR to the scanned image after scanning.
When using OCR, change the optional settings.
Change the color mode when scanning.
Change the type of document setting when scanning.
- If you have set [Auto-adjust Orientation], Korean or Chinese (Simplified Chinese or Traditional Chinese) documents may not be adjusted correctly.
If you want to change the orientation of a Korean or Chinese document, without using [Auto-adjust Orientation], set [Orientation] and change the orientation of the document manually, or rotate the document on the platen glass of the scanner.
- This driver can only be used with applications that support TWAIN.
TWAIN Toolkit Disclaimer and Limitations
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.

Copyright Canon Inc. 2010